Problems with Gig Announcements?

If you’re having problems with your Gig Announcements, this guide should help you solve them.

There are many reasons that your automated Gig Announcements can stop on Facebook or Twitter but thankfully only one easy solution.

If you’re having trouble with Twitter follow these steps:

  • Log in to GigaTools
  • Follow the link to EDIT USER or EDIT GROUP for the affected GigaTools User or Group
  • Under the CONNECTIONS heading, on the Twitter panel, click the red REVOKE link
  • Once the page has refreshed, go back to the Twitter panel and click the Sign in with Twitter link
  • Be sure to grant all the permissions that the GigaTools Twitter App requires on the Twitter website
  • After you return to the GigaTools site, check your ANNOUNCEMENTS & TIME ZONE settings are configured to suit your needs

If you’re having trouble with Facebook follow these steps:

  • Log into Facebook and from the APPS page, completely remove the GigaTools App (not the Upcoming Gigs App)
  • Log in to GigaTools
  • Follow the link to EDIT USER or EDIT GROUP for the affected GigaTools User or Group
  • Under the CONNECTIONS heading, on the Facebook panel, click the red REVOKE link
  • Once the page has refreshed, go back to the Facebook panel and click the Connect link
  • Be sure to grant all the permissions that the GigaTools Facebook App requires when on the Facebook website
  • When you are returned to the GigaTools site, choose which of your Facebook pages should receive announcements (if you have any Facebook Pages)
  • Check your ANNOUNCEMENTS & TIME ZONE settings are configured to suit your needs

If you have multiple Facebook pages we recommend only announcing your Gigs on as few of them as possible. Facebook limits posts coming in via the stream, which affects how many posts can be made to your pages or profile from GigaTools. If you are experiencing issues, please visit Facebook’s Help Center for more information on their limits and best practices.

Plug your Gigs into your Wix.com website

Using WIX.com to build your website? You can easily plug your Gigs into any WIX page via one of their free Apps called ‘Feed Ninja’

Simply add the Feed Ninja to your Wix Page and connect it to your RSS feed e.g http://gigs.gigatools.com/g/GigaTools.rss

Take a look at this little example here http://promo336.wix.com/gigatools

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Private Data Feeds

We’ve just added a handy new feature that allows you to share confidential information about each of your Gigs via your Gigs feeds in Apple iCal, Google Calendar, XML, JSON & RSS formats.

Simply add the information when editing your Gigs and then share this privately via the new Private Feed URLs. You can reset these URLs at anytime to revoke access to anyone you may have shared your feeds with.

This information will only be visible via these Private Feed URLs.

Step 1 : Add some info in the Private Info window on the Gig form
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Step 2 : Share via your Private Feed URL
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Show unconfirmed Gigs in your private feeds

We’ve just added a handy feautre to our Gigs listings. You can now share details of all your Gigs, uncluding any unconfirmed Gigs you have that are not visible in your public feeds, by using our Private Key feature.

When you share your Private Key with someone they can now subscribe to your Gigs feeds via the usual methods such as Apple iCal, Google Calendar etc or view right in the web browser and they will now see your Private Data and any unconfirmed Gigs in your feed.

Read more about Private Feeds & Keys here => http://blog.gigatools.com/archives/332

Unofficial Windows Phone GigaTools App

Using a Windows phone? Checkout this fan made GigaTools App.
Never miss a gig of your favorite artist again! Just search for an artist from soundcloud, location, city or country and you’ll see every event that suits your search. For even easier management pin your favourite artist, city, location or country on your start screen or save the date in your calendar. Let your friends know you’re attending an event by sharing it via sms or facebook. Disclaimer: This is an unofficial windows phone app for GigaTools.
Click here for the App

(note, this App is not developed by GigaTools so we are unable to provide tech support for its use)

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Refer a Friend and Get Free Time :-)

We have introduced a referral system for all GigaTools account holders. Simply refer one or more of your friends to GigaTools and if they sign up we will credit your account with between 1-3 months free! We will credit your friends account with a 1 month bonus when they sign up too.

The amount of free time you will be credited depends on what time of account you have. If you have a Single account you will be credited 3 months free for every successful referral. Twin and Group accounts will receive 2 months free and Pro account holders will receive 1 month for every successful referral.

There are no limit to the amount of free months you can earn so log in now and invite your friends to GigaTools :-)

http://admin.gigatools.com/referafriend

 

 

Renew Or Upgrade Your Account

If you’ve renewed or upgraded your GigaTools account from an email address that is different from your GigaTools account login, you will need to complete the upgrade process via the GigaTools site.

The first thing you need you to do is check the email account that you used to order the upgrade or renewal. You will have received an email from GigaTools containing instructions on how to complete the process as well as your Upgrade Coupon Code.

Secondly, log into GigaTools with your existing account and follow the link to MY ACCOUNT from the top menu bar.

From the My Account page, follow the link to Enter an upgrade coupon code and enter in the upgrade coupon code you were emailed and hit Submit. You should then be taken to page confirming that your account has been upgraded and you should also receive an email with these same details.

If you have any problems or are unable to access the email account used to make the payment, contact us and we will assist you as soon as we can.

 

Add a Soundcloud Set to each of your Gigs!

Would you like to promote your Gig more by including a Soundcloud Set on your Gig listing page? Now you can!

Simply paste a Soundcloud Embed Code into your Gig when adding it to GigaTools and it will show up on your Gigs listing page.

Be sure to use a Soundcloud Set, not a Track.

Grab the Embed Code for your Soundcloud set via the Soundcloud site, shown below

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Then paste that code into the Soundcloud Set field on the Extra Information page for your Gig via the GigaTools site, shown below

scset

That’s it! now your Soundcloud Set will be displayed on your Gigs listing Page for that Gig :-)

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Subscribe to a Gigs feed via iCal on your iPhone

Do you want to subscribe to an Artist’s Gigs feed via iCal on your iPhone?
Follow these easy instructions and you can always stay in sync.

Tap on the “Settings” icon from the iPhone’s home screen.
Tap on “Mail, Contacts, Calendars” from the list of device settings.
Tap the “Add Account” button and select “Other” in the list of account types.
Choose the “Add Subscribed Calendar” option at the bottom of the screen.
Enter the URL of the calendar you want to add in the “Server” field, for example: http://gigs.gigatools.com/u/atom.ics
(you can find your iCal feed URL from the MANAGE FEEDS page on GigaTools)
Tap the “Next” button.
Enter a description for the ICS calendar and tap “Next” once more to finish adding it to your iPhone.

It’s that simple!

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Location aware Gig announcements

We’ve had a lot of requests from GigaTools users who tour the globe for their automated Gig announcements to happen at the hour of their choice in the actual city of the Gig so we have done exactly that.

You can now choose ‘Location Aware Announcements’ in your GigaTools preferences and your Gigs will be announced on time, relative to the time zone of the Gig itself.

This means that, for example, If an artist has specified their announcements to happen at 20:00 hours and they’re performing in Melbourne, Australia, then the announcement will happen at 20:00 in Melbourne. Likewise if their next Gig is in Berlin, Germany, the announcement will go out at 20:00 Berlin time.

Users no longer have to manually adjust their time zone if they’re on a world tour, GigaTools will do the hard work for you :-)

 

GIGATOOLS FOR ARTISTS

Easily integrate your upcoming Gigs schedule with any number of sites & social networks such as Facebook, Twitter & Soundcloud as well as in your own blog or custom website.

Update all your sites instantly from the one place!


GIGATOOLS FOR LABELS & AGENTS

Save hours of time each month by managing multiple schedules for all your artists from the one place and ensure all your artists' upcoming Gigs are always up to date across all of their various internet sites & social networks.

Richie Hawtin & MINUS

GigaTools is easiest way for us to update & share new gig info with Minus fans across our social networks, with a super helpful team who can help with any request

DJ Nino Brown

GigaTools is DOPE! keep all my sites & social networks up to date from one place? Awesome!

Chris Liebing & CLR

We love GigaTools, all of the CLR Artists use the program. Its perfect that with one single entry, all of our websites and social networks are updated instantly.