We have had some questions recently about how best to synchronise GigaTools to an external Gigs feed from one of the applications we connect to.

GigaTools reads your external Gigs feeds twice (2 times) per day so if you’ve recently added Gigs via your external software, it can take up to 12 hours for these to show up in your GigaTools listings.

In order for a Gig to be successfully imported into GigaTools, that Gig needs to have data for Venue, City & Country. If any one of those 3 required pieces of data are not present, that Gig will not be imported.

If you wish to change any of the information in a Gig, do so via your external software. Any changes you make to a Gig via the external software will be read by GigaTools the next time it reads the feeds.

If you change the information in a Gig on GigaTools this information may be overwritten by the information in your external Gigs feed when it is next read.

If you wish to delete or cancel a Gig after it has been imported into GigaTools, you should do this via the GigaTools admin site.

This entry was posted on Saturday, April 20th, 2013 at 3:15 pm and is filed under Help. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.