What happens when i upgrade?
Wednesday, March 13th, 2013Are you an existing GigaTools customer and you want to upgrade your Account? Here is how it works.
When you upgrade or crossgrade from an existing GigaTools Account to a different Account, we charge you for the new Account and credit you with the unused time remaining from your previous Account. So for example if you have a Single Account that expires in 6 months and you want to upgrade to a Twin Account, GigaTools will charge you for a new Twin Account (£3 / Month – £36 / Year) and then credit you for the unused 6 months of your old Single Account at the value of the Twin Account.
So we take the 6 months at the Single price  (6 x £2 = £12) then credit that to the new Twin Account (£12 / £3 = 4 Months) So the new Twin Account will have an expiry date of 1 Year and 4 Months.
If you have any questions regarding this just contact us.